Low sound in some apps, black dot on screen and battery doesn't last?

[Ionutmatei]

Hello everyone. I just bought myself a z5 and I noticed some "problems"..
First one is low sound on Skype and fb messenger,
Second one is a small black dot on the side of the screen,
And the third one is the battery witch doesn't last long.
Did you experienced this problems or is just something normal? Can I solve this issues somehow?
Thanks in advance.

Topic edited by Rickard

[CameronT]

@Ionutmatei, I'm sorry to hear that. From here you should contact your local support team and arrange a repair. 

[RobertoDS]

Also I have to go to repair center because I hear a little difference in volume between two speakers ?

[andysoft83_gmai]

I bought yesterday a Z5c and everything worked fine, but this morning the bottom speaker didn't work at all. 

Did Software reset to factory, but the problem was still there, finally I tryed to press the speaker and twist the speaker area and guess what , the speaker works  

So the unit I have has a hardware issue !!!

So @Ionutmatei try to press/twist the speaker area and see if the speaker is heareable again.

[CameronT]

@Robertods88, you might need to. I don't have the ear of a DJ so I may not notice if there is a difference but I can't hear any volume variance between the two speakers.

@andysoft, might be a reasonable temporary solution, but it indicates that something inside your handset is loose. Be careful not to cause any physical damage to your phone as you manipulate it in such a way. For a permenant fix a repair agent would be best.