low call volume when using loud speaker

[str4nger]

Hi

I am having trouble with the call volume when using the louspeaker.

Seems to only use 1 of the 2 speakers?

I have tweaked the all the setting including the equalizer which has improved the head phone volume but had no effect on the loudspeaker.  When talking normaly the volume is ok but could also be louder

does anyone have any ideas

thanks

[Hampus]

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Have you tried to press the volume up(+) button while you have an active call? If yes,  you can't increase the volume more.

I tried the loud speaker on a Z3 Compact here and did not experience the volume low, so it's hard to say if it's a problem or not with your device. Do you have the possibility to compare your phone with another Z3 Compact? In a store for example?

[John0]

Hi,

I too am seeing low call volumes when using speaker phone. 

I agree it appears the Z3 compact is only using one speaker in call.

Please look deeper and advise.

Many thanks.

[oradjimiru]

Yes, have to listen when you call on speakerphone, for example when driving in the car. Uses one speaker (lower).

[rako0002]

Hi

I am also experiencing a low loudspeaker volume. As already reported, only one speaker (the bottom closes to the microphone) is used and it's also muffled. Can sony issue an update to correct this? i.e. to use both speakers.

Thanks,

[djrexy]

Mee too, low low volume, Sony please fix it

[ssdewis]

Hi will Sony be fixing the issue with the low volume when using loud speaker?

[gremlin1]

The sound on mine improved after doing a repair via pc companion software. It also totally resets the phone which is a bit of a pain

[kash2001]

My Xperia z3 has poor sound also,  it seems that is more than just a few.  I can't believe a full reset is necessary just to change the volume, that's just lazy programming and how much is the increase 10%, 30% ?

This is a flag ship model. Can't believe this isn't being checked before dispatch.  I don't want to waste severe hours resetting the phone for little gain,  but I can't hear on loud speaker in the car which is dangerous. 

Please get it sorted with either a small patch or firmware update that doesn't wipe the phone please... 

[darius18]

Same I can barely hear the phone when driving in the car I reset it and nothing is different Im contemplating sending it back to see if it will make a number difference.