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Loudspeaker/speakerphone will die if received a call while listening to music thru earphones :(

Adi
Visitor

Loudspeaker/speakerphone will die if received a call while listening to music thru earphones :(

Hi Sony,

I have some weird problem with my Xperia U. If I receive a call while listening to music through earphone, phone will only vibrate. Nothing is heard through the earphone. After receiving the call, call timer display will come start after 4-5 seconds. Now, nothing is audible. I removed the earphone, then also loudspeaker both front and back is not working. After disconnecting the call, I played the music, but nothing is audible Slightly_frowning_Face I received a call without earphone plugged in, loudspeaker totally stopped working Slightly_frowning_Face Only way to set it right is to restart the phone!!!

Please let me know whether this is a software issue or hardware issue. If hardware issue, guide me to get a replacement. If software, fix it ASAP.

This should be fixed soon.

Please help!!!! Slightly_frowning_Face

Thanks,

Adi

58 REPLIES 58
Aimee
Enthusiast

Just an update, this has actually already been raised by me earlier and I'm waiting for a response for you guys. As soon as I hear anything, I'll post here.

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Adi
Visitor

Okay Aimee.

There are many bUgs reported in this forum. We hope we will get a system update soon addressing all the bUgs posted in this forum. And we WISH we won't have these many bUgs in the ICS update.

Thankx,

Adi Slightly_smiling_Face

dashingguyof2k
Visitor

Latest build still facing the same issue aswell Slightly_frowning_Face

Build Number : 6.0.B.3.162

Region : New Delhi, India .

Arnab
Enthusiast

Hi all. I faced this problem once on the day next to when I bought the phone. The phone didnt hang or shut down or anything and there were no drilling noises, but there was no audible voice in either side during a call including no ringing sound when the phone rings. This happened when I was listening to music with my earphones plugged in and I got a call. After it happened I called some numbers and even tried calling my phone from many phones but no sound was audible. Songs played fine as did videos and the recording worked fine too. I didnt restart the phone when it happened but just did a soft reset to solve it. I found that this problem was caused due to the live wallpaper in the phone. Once you remove the live wallpaper and set a static wallpaper, the phone is just as attractive but this problem didnt happen anymore (I didnt like the live wallpaper anyways...:smileysilly:). Hope you guys can do something about it and get to enjoy this wonderful phone (as far as I have experienced it). I just wish the ICS update works well when it gets released for Xperia U. Keeping my fingers crossed.

Adi
Visitor

I dont know whether the issues reported are solved in the recent updates by Sony...

I have not updated to the recent releases by Sony. I wonder does Sony really have its testing team alive and do the actual testing!!! There are many basic issues being reported repeatedly.... Why cant you resolve these issues first ? what is the use of these useless updates? As reported in this forum the recent update has a network drop bUg!!! So, BASIC FEATURE of the phone has a bUg, which is not notices by Sony developers or the testing team(if there is any)....

Sony is making its customers to test the phone/software.

Really not waiting for ICS update. Dont want to waste time for testing sony's bUg software...

And Sony, please take YOUR time for testing your next updates. Every new update is getting a new bUg!!!

Thanks,

Adi

sajibtech
Visitor

Turned off "Noise cancellation", its should be helped..

sripathi1508
Visitor

Even am facing this problem since 1st day i have purchased.

Build number: 6.0.B.1.564

Region: Hyderabad, INDIA

Baseband version: u8500-480202-R1G_EC14

Kernel version: 2.6.35.7+

                      BuildUser@BuildHost #1

Android version: 2.3.7

Model Number: ST25i

Please Fix this problem immediately....

Arnab
Enthusiast

Do a settings reset and then change the live wallpaper to a static one.

tonydk
Visitor

Not sure if this is the same issue...

I was listening to music on my xperia U through my speakers..got a text and after hearing the notification sound no sound is coming from my phone...tried youtube, music player...no luck. At the end i restarted my phone and it went back to normal. What's the problem????

anandtapas
Visitor

When call came I was palying music on speaker phone. I could take the call and then music resumed with a soft start. (Build .184)

I will now test with sms as tonydk is saying