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Issues with mic after 5.1 update

Sayout
Visitor

Issues with mic after 5.1 update

I am facing issues with mic after 5.1 update
30 REPLIES 30
Phy
Legend
Legend

How so? Are you having issues during normal phone calls or while using the mic with other applications?
Sayout
Visitor

I am facing this issue during normal calls, after calling 2-3 the mic works
Phy
Legend
Legend

If you think the problem is due to the 5.1 update you can try to reinstall the update with Sony PC Companion.

http://support.sonymobile.com/us/tools/pc-companion/

But I would first boot on safe mode and check how the mic works to check if perhaps its something else causing the issue.

How to boot on safe mode on Lolipop
1. press and hold the power key
2. once you get the pop up menu 
3. press and hold "power off" 
4. Boot on safe mode should become available
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_alexdon_
Expert

There is also a thread like this in Z2,perhaps something helps:

/t5/Xperia-Z2/Issue-with-microphone-when-using-speakerphone-in-5-1-1/m-p/1019564#M31289

alexdon
xWOLFvDOWNx
Visitor

wait, there is already a 5.1 update for the Z3+? Thinking_Face

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_alexdon_
Expert

No,I suppose it is Z3. Moved it to correct section.

alexdon
steveo
Visitor

Same here. When I make a call the other person can't hear me until I tap loudspeaker on and off, after that they can hear me. If I receive a call they can hear me without me performing the loudspeaker on off routine.
Only been like this since 5.1.1 update.
Reset phone and recovered phone with pc companion but still the same.
Franmoreno
Visitor

I'm also having the same Issue and realize that the real problem relies on Google app. If you disable the "OK Google" recognition on any screen the mic will work as it is..

3ew
Visitor

No, it does not.

I was using ok google detection and google launcher, gave up after this bug. Nope, nothing has changed; same microphone problem is there.