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Internal memory problem

Dani_283
Visitor

Internal memory problem

So my phone says I have 600 mb of free space in my Internal memory. However, when you see the picture or whatever it is ( I wish i could post it here but I don't see an option) on the top when you enter settings-->storage you can clearly see that more than half of the line is free...Also when you combine all those different parts of your memory apps,pictures and videos,downloads etc it doesn't add up to more than 4 gb of used space. I'm really not sure what's the problem here but I've noticed this problem long time ago when I had 2 gb free. It's like something is draining my internal memory, god that sounds stupid but I really don't know. Oh and I use 16 gb sd card and always transfer anything if it can be transferred. And I clear the cache regularly, I have clean master but I'm not sure if that app is helping at all. Thanks
53 REPLIES 53
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_alexdon_
Expert

@Dani_283 To post a picture request desktop version of the forum.

If you have moved apps on the external card, their data is still stored in internal memory, so that could trick you a bit:

/t5/Software-Updates/Apps-moved-to-SD-card-still-reserve-space-in-internal-storage/m-p/1024986#M2522...

But post a picture so we can assist better.

alexdon
Dani_283
Visitor

Oooh thanks, I'll post the picture.

About that other thing, can I see that somewhere? I know I can go to settings -->apps and enter each one of them and there it says app on the device and app on the sd card. I'm not sure if it's exactly like this cause mine is in a different language.

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_alexdon_
Expert

I think you need to move one by one, but check this:

/t5/Xperia-Z3-Tablet-Compact/Moving-apps-to-SD-card-on-Marshmallow/m-p/1118977#M1426

alexdon
Dani_283
Visitor

I'll check it out thanks,but here is that picture finally hahaha

Screenshot_2016-05-07-11-52-41.png

Dani_283
Visitor

And also I have android lolipop still...my phone says it's up to date o.O

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_alexdon_
Expert

You could try to clear cache, the button should be there. And restart your device. Its strange that the graph isn't exactly in connection with the actual memory usage.

alexdon
Dani_283
Visitor

Yep it's strange and  I'm really not sure what to do. I clear cache regullary ,right now it has only 70mb used so that's not the problem either...

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_alexdon_
Expert

I will try to get some info on this.

alexdon
Dani_283
Visitor

And i just tried to remove my sd card to see the difference in app folder usage,and it ads 4 gb once i insert it,but still the picture and add up says I should have at least 3-4 gb free