I can't see SD Card connected to PC

[#1]

Hi,

I have Xperia Sola with microSD Kingston 16Gb class 10.

The problem is that when connecting to a computer, I see only the built-in memory ("Internal Storage"), but dont see SD card anywhere (Windows 7 x64)

In Device Manager on my PC i see device "Mass storage" (VID_0FCE&PID_A173) with yellow triangle (it means drivers not found, i google it but find nothing), perhaps this is reason?

At the same time i can see this card on phone via Settings - Memory and via Astro File manager (the card is showed as ext_card)

What do you advise that I could see SD Card via PC? (sd card must be inserted into xperia sola )

Thank you

[Uliwooly]

how about if you reformat the SD card with settings -> storage

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[#3]

this menu item always gray (disabled)

[Uliwooly]

I don't have my other Xperias with me right now but does it say unmount? tap on that now do you get an option to reformat?

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[#5]

Sorry, i found how to reformat - card must be dismounted before.

But card still invisible on PC

[Uliwooly]

you don't need your PC to reformat your sd card on the phone.

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[#7]

Yes, i perform reformat on the phone

[Uliwooly]

can you test your SD card with other phones?

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[#9]

Yes, i test this card with my blackberry 9000 phone and it work fine, i can see card on PC.

[Uliwooly]

so after you reformat the SD card your phone recognize it but not your computer?

install SUS then restart your computer, run it as if you were going to repair it so your PC can download the drivers.

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

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