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Help. JellyBean update failed.

williamyeon
Visitor

Help. JellyBean update failed.

I update my Xperia S to Jelly Bean this morning..all things go smooth at first. Later it show a small window box stated something like the pc companion not responding...then i clicked "close program" and the pc companion program closed.My phone now can only show the "sony" logo when i on the phone and fade after a few second then the logo aapear again..it goes like a cycle..So can anyone help with my problem?

1 REPLY 1
Alexander1
Champion

You can repair the phone software using PC Companion:

In PC Companion, click start under Support Zone > start under Update phone > select Repair phone (in blue text). Do all this without having the phone connected to the PC.

Then follow the instructions given to you in the program.

If it doesn't work you can try with Update Service instead:

www.sonymobile.com/global-en/tools/update-service/

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