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Heating issue?

LOVELESHKHATTER
Visitor

Heating issue?

AS THIS MOBILE HAVE SNAPDRAGON 615 CHIPSET , I THINK THIS MOBILE HAVE HEATING ISSUE Worried_Face

 

AS ALL THE MOBILE LAUNCHED HAVING SNAPDRAGON 615 CHIPSET HAVE HEATING ISSUE , EVEN AFTER 10 MIN.. OF CONTINUES BROWSING THE HEATING ISSUE EXISTS

 

EVEN THE XIAOMI MI4i  LAUNCHED WITH 2ND GENERATION SNAPDRAGON 615 CHIPSET STILL HAVE SAME ISSUE 

 

SO HOPE SONY WILL SOLVE THIS ISSUE SO THAT USER CAN USE HANDSET WITHOUT ANY PROBLEM 

 

AND CAN ANYONE PLEASE TELL THAT EXACT RELEASE DATE THERE IS NO HELP WITH XPERIA CUSTOMER SUPPORT FOR THE RELEASE DATE 

76 REPLIES 76
Y2Kev
Visitor

I've had my Xperia M4 Aqua for 6 weeks. I'm just noticing the same thing. It must be, this is a guess, about 45 to 50 degrees Celsius. Is there contact details for Sony to find out if this is normal? Cheers
Safauss
Visitor

I am using the phone for a 3 days i have issues.
The phone gets warm and heats up so fast
After using the phone under water the ear spaker wont work and take long time to work again
The battery drains so fast with normal usage 3g
It takes very long time to charge
Also i got software isses:
The massage app keeps shutting and wont let me read any massage.
Please help me i am really disappointed
Skookum
Visitor

Mines been in for repair for overheating during phone calls since the 6th June.   Infact it has been in so long I have since moved home!!

Seriously when I reported the problem the repair centre they acted like this was a one off fault they had never heard of before.

I am very unhappy with the product and service, I emailed in to let them know about my change of address yet got a message back relating to something entirely different.

I have now come to the conclusion it will either be returned unrepaired (as there doesn't seem to be a fix), it will be claim to be repaired but not, or it will be sent to my old address and lost.

The phone has a lot of issues, overheating, very poor battery life and it is constantly out of memory requiring file swaps.  I feel very dissapointed as it appears to be a total loss in purchase terms even when it is suppose to be under warranty.

I feel I will have to explore other ways of recouping my money.

Edward_Frank
Visitor

Im also having a worse problem.
My m4 started heating up and caused the screen to go white with fuzzy black lines lines. Normally the phone restarts if it gets overheated but now it doesnt. Im concerned if this heating problem would damage the phone internally
Caiablue
Visitor

Warm is nothing. When my phone gets hot, I can't touch it with my ear. It's hot,not just warm. And by just playing sudoku! Hahaaa

maita1206
Visitor

I have this smartphone since november 2015 and it was running fast and i was just fine with it but after marshmallow update phone started to restarts on its own ,then after a week i had few blue screens of dead with no message, like în windows pc happens.

Bad news are that right now is always restarting after starting it ,several times, and good news are that after few restarts phone goes well but very slow with no crashes.

And trying to find out whats the problem with it i saw that phone doesnt detect all its ram 2 gb  but only 890 mb. At least is not crashing anymore but it gets really hot 80 degrees and feels like cheap phone.

I wrote this here specially for Sony admins from forum so they inform about this.

Ram is the first problem of this phone not cpu.

Shen02
Visitor

just downgrade to Lollipop