Join now - be part of our community!

headphones not ditected after update Xperia Z2

Sannalarsson
Visitor

headphones not ditected after update Xperia Z2

After I updated my phone to lataste version mycket phone doesn't find my headphones.
My headphones work fine in other divices and I have tried other headphones to..

I have cleard all data from smartconnect and uninstall and re install it, but it doesn't work..
15 REPLIES 15
Sannalarsson
Visitor

My phone *
profile.country.RO.title
_alexdon_
Expert

Did the headphones work fine before?

alexdon
Sannalarsson
Visitor

Yes, i have putsa The headphones in other divices and they are working fine!
Its The headphone jack that stop working after The update (4.4.4)
profile.country.RO.title
_alexdon_
Expert

Try to clear data for smart connect and speaker voice enhancements.

alexdon
Sannalarsson
Visitor

Doesn't find speaker voice enhancements 😱
profile.country.RO.title
_alexdon_
Expert

Sorry,it was sound enhancements.

alexdon
dandy63
Leader

@Sannalarsson Are they Sony headphones or a different manufacturer.....have a look at Settings - Sound - Audio settings & scroll down to Headphones & look at the selections

Sorry to jump in @alexdon 

profile.country.RO.title
_alexdon_
Expert

@dandy63 no problem,good suggestion.

alexdon
Sannalarsson
Visitor

I have tried The headphones that come with The Phone and it doesn't work either.
My other headphones are urbanears and before The update they worked fine and it came sound from them.
Now, when I plug in the headphones in to the headphonejack, The phone doesn't detect The headphones. So when I start music The sound come from the phone insted from the headphones.