Join now - be part of our community!

headphone jack not working in z2

Debu
Visitor

headphone jack not working in z2

Hi,

The headphone jack on my xperia device is not working properly. I am able to hear on only one side of the headphone. I tried checking the same with multiple headphones and figured out its the same problem irrespective of the headphone I use.

I have already shipped it to the sony service center but have not got any response yet...

I have seen many posts that this might be due to some water getting into the phone ....Can there be any other reason. Its been only 2 months and I am facing this issue.... Will I be charged any thing to fix this issue?

1 REPLY 1
profile.country.GB.title
Uliwooly
Expert

That might be a hardware issue and Xperia Care should take care of it

http://www.sonymobile.com/global-en/support/contact-us/