Hardware problem with Xperia S (headphone jack detecting headphone insearted even if it is not inserted)

[#1]

I bought my Xperia S 1 and half a month before and from past 3 weeks i can't hear the voice from speaker phone when calls are made or viceversa. I found that even though my headphone is not inserted into the headphone jack, it is detecting that headphone pin is inserted. I can clearly see it from liveware manager on sony xperia S.

2: Even though headphone is inserted, only one earpiece is getting sound.

I showed it to near by sony service center, they told that if it is hardware problem then they will replace with other phone but not a new one. Isn't it unethical to replace my new phone with used phone. Could i get a new phone if it is a hardware problem, if not could i go to consumer court to sue Sony.

Help me guys, you know how it feels when your phone is bugged with out our mistake.

[#2]

I had the same problem to after I updated to ics on t-mobile, I did what u said "take the SIM card out!" And it's working now thanks a lot.

[HPehrson]

I have tried to take out the SIM-card, restart, reinstall etc but still the same problem. I have ICS. Is there a solution to this problem?

[princebillu]

same problem with my phone after updating to ics

[Napo]

I have the same problem and try all you could imagine but didn't solve the problem only could be able to solve this problem is to find a software that force to use speakers

you can try this by using FM Radio on ICS and chose the speaker for out put you will see you have the proper voice on your speakers ; if someone have such software please put it here to use

[princebillu]

hey same thing happend with my phone i sent it for repair but they said they cant repair my phone cuz its water damaged but now ive got my phone working again...

just put iphone's headphones in sony xperia s and play music then took headphones off .hopefully ur phone will be working :smileygrin:

[Vishal0506]

Hey tried all the steps mentioned in this thread but no go.

How could i downgrade from ICS to ginger bird. Only that thing is remaining.

Sony Support guys any update on this issue

Please suggest.

Thanks in advance

[sunilk_kumar]

I am also facing the same problem. Not able to hear call, i need to make it on loud speaker. I bought my xperia S last week, and not expected such a low quality from Sony atleast.

[KRISH]

For this one pathetic problem i tried all possible combination solution mentioed above but nothing worked..!!:smileycry: I m cursing myself why the hell i came from Samsung to Sony !!!:smileyangry:

Pathetic Customer service...!:smileysad:

No solution for this problem...!!

[skip0pot2mus]

I dont bother using the phone as a personal stereo anymore but surely this problem has been fixed in the latest software, are you up to date, or have they really not bothered to fix this [wouldn't surprise me]

[leimide]

I have the same problem with my Acro S. Already did everything except for the service. Is this a hardware defect or could it be fixed by an update?