Hardware problem with Xperia S (headphone jack detecting headphone insearted even if it is not inserted)

[#1]

I bought my Xperia S 1 and half a month before and from past 3 weeks i can't hear the voice from speaker phone when calls are made or viceversa. I found that even though my headphone is not inserted into the headphone jack, it is detecting that headphone pin is inserted. I can clearly see it from liveware manager on sony xperia S.

2: Even though headphone is inserted, only one earpiece is getting sound.

I showed it to near by sony service center, they told that if it is hardware problem then they will replace with other phone but not a new one. Isn't it unethical to replace my new phone with used phone. Could i get a new phone if it is a hardware problem, if not could i go to consumer court to sue Sony.

Help me guys, you know how it feels when your phone is bugged with out our mistake.

[Gigio74]

Hey, try to insert the input the 3.5 headphones jack or and audio 3.5 jack in the top insert next to the power button, make it 6 or 7 times, next, try 2 times but faster, tell me if it worked...

[leimide]

I've been doing that since last night and still to no avail.

[BeastRabban]

I had this problem too until a few minutes ago. Seem to have fixed it on my Xperia S by doing the following -

1. Make sure headphones are NOT plugged in.

2. Go into music player (Walkman) and start playing a song.

3. Whilst song is playing go back to home screen.

4. Choose the telephone icon as if you're going to make a phone call.

5. Press the green call button once (bottom of screen).

6. The last number you dialled should appear. Don't press call again - there's no need to make a call.

I think it was at this point the music became audible again through the phone's speaker.

I must admit I was a little hasty and was quickly switching between Contacts, Favorites, etc. (icons along the top of the screen), and the keypad hide/reveal icon (bottom/left), but I think the sound returned before I'd done that.

Might work for others - worth a try I guess

[flight1976]

I had the same problem too. I follow this post's step to fix earphone problem.

http://mobigees.info/xperia-s-earphone-problem

[leimide]

Just an update.

I sent my unit to the retailer and had the headphone jack replaced. It's working now. Seems like it was more of a hardware problem on my end.

[cristin]

I had the same issue, but mine got solved..Just plug in and out your headset a few times and see whether the problem gets resolved.

[cristin]

I had the same issue, but mine got solved..Just plug in and out your headset a few times and see whether the problem gets resolved

[zipzinger]

heey folks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

i found it

if u open yor top bar whit the unsupported headset warning

long press that warning and open de setup of that app an press force stop

it solved all my probs it has rebooted my headphone system for now 23-09-2013

^^

[Redemptor]

Almost all xperia users have the same problem

[FVAYB]

i HavE A FIX DOWNLOAD SOUNDABOUT FREE APP ON PLAYSTORE EN DISABLE HEADPHONES IT WORKS FOR ME