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Google Play service error message

siddub221
Visitor

Google Play service error message

Sir, 

I have bought sola 3 months back, i have restored the data, after that restoring the data , google play service is not working ,

i have clear cache on apps manager, factory setting and every thing i have done, but nothing has really helped me to get the problem fixed.

I am using wifi and mobile data, in both way same problem is coming:

i have done :

clear cache&data on google play store:

clear cache & data google services framework:

factory reset:

Please please help me  in getting problem solved Slightly_frowning_Face ,

other wise tell me how to get the phone completely to factory reset hard reset:

21 REPLIES 21
siddub221
Visitor

yes, in this way  it is working , i am able to download  the apps from computer and then connect it through only data on phone ,

but this is not always possible right?

so , needed a permanent solutions for this problem

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Uliwooly
Expert

ok do this

1st backup your phone

2nd repair your phone with SUS

3rd uninstall mcafee

4th do NOT restore any settings

5th do not install any taskiller, antivirus, battery apps, ram apps

check if you can download apps from the play store

siddub221
Visitor

yes, i tried this way it is working i am able to  download apps, but

i cant do it every time with system right ,

so needed a permanent  solutions for phone itself

waiting for your answer

siddub221
Visitor

sir,

i have  done this one already but still it was not working .. Slightly_frowning_Face ,

i have repaired phone by using SUS already ,

but the problem remains same ... Slightly_frowning_Face

i think i need to reinstall OS , do u know how to do

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Uliwooly
Expert

using SUS that's how you repair/reinstall Android

siddub221
Visitor

i have first back up the data from it and then i repair using the sony pc comapanion which is supported for xperia sola ,

in the update/repair , i chooose to repair the phone and i reparied by fallowing the instructions

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Uliwooly
Expert
siddub221
Visitor

I will try to do in that way , and get you back , thank you  Slightly_smiling_Face

siddub221
Visitor

tried this way also, not working sir... Slightly_frowning_Face

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Uliwooly
Expert

lets try one more thing, create a new gmail account, enter it on the phone and check if that allow you to download apps.