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Google Play error DF-DFERH-01

leeming
Visitor

Google Play error DF-DFERH-01

I noticed when I start Google Play it comes up with this error

Error while retrieving information from server [DF-DFERH-01]

Tried everything I could think of, uninstall updates, clear cache and data, but it always returns.

I only have one gmail account linked to it.

Any ideas please

2 REPLIES 2
Thommo
Genius

Seems that this is a code to say Google is doing maintenance on the part of the server your account is on

leeming
Visitor

This has been happening for several weeks. If I need to visit "My Apps" I have to use Settings>apps to delete the cache, data and updates for Google Play. That allows me to access "My Apps" but the error appears when I try to do a search or any other action. After the app updates, the arror appears blocking any action. I can only install apps using a browser.

Please can Sony give me some advice. I want to avoid factory default etc,