Full HD videos turn the screen blank

[Biplab1]

Hello
myself Biplab and i am from INDIA, my c4 getting some disturbance when I play a full HD video after updating the album app the screen gets lines then turns blank.

[Didrik]

Hi @Biplab1,

Welcome to the community!

Is this only happening in the Album app? Are you able to re-create this while your device is rebooted in safe mode?

[Biplab1]

Thanks Didrik for replying let's see what's happen while re boot