Cannot access phone

[ali72]

Hi My name is ali,in TURKEY. I do not even enter the mobile. My telefon m2. Plase help me

[Qatrium]

@ali72

Ca you please elaborate? Do you get an error message? Is your screen unresponsive to touch?

[Emir1]

Hi @ali72,

As @Quester mentioned, it would be easier to assist you with a bit more information. Do you mean that you have a screen lock that you can't bypass, or in which way are you unable to enter it?