Frozen z1

[biziedizie]

 Hey all, I'm new here and my new z1 is frozen! This is my second one in 2 weeks with the same problem!

 It won't reset with the side button, does nothing when hooked to the pc'

I can get it to the emergency screen with the safe mode logo but still it's frozen!

Any ideas? :smileywhew:

[biziedizie]

 I've tried PC Companion and the safe mode and it's still a frozen screen. There's a new phone on it's way but how do I stop this from happening again?

[Uliwooly]

Repair the phone with PCC and check again