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front camera not workibg after2 weeks on safe mode

yhenmarie
Visitor

front camera not workibg after2 weeks on safe mode

Guys please help. My XPERIA Z1 COMPACT has been stuck on safe mode.. Now its vack but the front cam is still not working..
What should i do
5 REPLIES 5
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_alexdon_
Expert

Try settings-apps-all-camera,force stop and clear data. Restart.

alexdon
Nabeel
Master

Hi

That doesn't sound cool

Dial *#*#7378423#*#* in phonepad > service tests > Secondary camera > see if it's working fine here in this test.

If it is then go for a software repair using PC Companion to fix this. If the camera shows nothing in the test above then it would most likely be a hardware problem. In any case, go for a repair by method given below.

Update / Repair your phone via PC Companion

Download PC Companion and install it. Do not connect your phone until you're asked to do so.

Launch PC Companion > Start Support zone > Start Phone/ Tablet Software update > select Repair my Phone / Tablet > Follow the on-screen instructions it shows.

If after software repair the camera remains non functional, then kindly have your phone examined at nearest service center.

http://support.sonymobile.com/global-en/contactUs/

EDIT : OOps, Alex got here first. Please follow his advice Slightly_smiling_Face

nazursky
Visitor

Hey gays... I need help.
My camera botton not working!!
Do you habe this problem .. How i can fix that??
Nabeel
Master

Hi

You mean camera / shutter button ?

Dial *#*#7378423#*#* in phonepad > service tests > select keyboard and switch and then press camera key. See if the press of the button is registered by your phone. 

 

Whenever you will press a button, the screen would display the particular button that has been pressed. Also do that with your volume up down buttons and write here if they worked fine that test.

yhenmarie
Visitor

Still not working thr front camera.. I have updated the new software.. What's happening with Xperia phones??..im getting pissed