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Faulty battery

flash2243
Visitor

Faulty battery

Have a problem with the xperia zl battery. When the charge is below ~ 50% phone suddenly turned off. After connecting the charger the phone said that the charge of 5-6%. Once fully charged, it starts all over again.
The phone works for almost 3 years. whether its battery life has dried up?

6 REPLIES 6
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MarlonUk1
Expert

can you show a screen shot of your battery usage in the settings>

did you recently installed or updated any apps before the problem started?
try to do a power cycle with your battery, http://science.opposingviews.com/power-cycle-android-battery-21217.html

also try to repair your phone using PCC.

if the problem still persist. have your phone checked up on your local service center

Tags (1)
flash2243
Visitor

Right now my phone is fully charged, so I will post screenshot later. New programs I did not install, but I have recently updated next apps: automatic call recorder, google maps, google docs, google+, skype, smart connect, tunein radio pro. All these apps I using a long time ago.

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MarlonUk1
Expert

try to observe your phone if the problem happens again..
also you try this on safe mode. to make sure that the problem is not caused by an app>

do not use any battery saver or ram manager apps as they are useless and may cause more problems.

also try to check your power saving settings.

flash2243
Visitor

I'm pretty sure the problem is not in the programs: the problem manifested itself three times; the first and the third time was running Chrome, in the second - qr scanner. In all cases, at the time of turning off the charge was 50%. I do not use battery saver or ram manager apps (exclusion is built-in function stamina). Also during these reboots message appears about updating the applications as if the phone to update the firmware (which is about the optimization the applications)

FrontierGate
Contributor

"The phone works for almost 3 years. whether its battery life has dried up?"

You definitely need a new replacement battery.
flash2243
Visitor

That's the sreenshotScreenshot_2016-02-15-14-21-59.png