Share your experience!
Good evening, I was upgrading my Z1 and I crashed and now will not turn over and when you turn me out before the boot screen with the word "sony" and then comes a black screen with a sign "cycle" and the word "failed update, be sure that you have connected your device to your computer and try again"!
Solutions?!
Download sony update service,retry the process.
I will turn over the telephone, over the black screen with the message "update failed ..." is wrong therefore does not make me even download sony update!
So you will take the phone back or what?
sorry for
sorry for the mistakes, I'm Italian and I help in the translation with google translator: (
Every time I connect the phone to the PC to update it exits the written but then nothing!!
Please follow Alexdon's advice but also ensure you do not have the phone connected when you start the process using either software.
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