downloaded files

[Dawn2]

when I receive a downloaded file thru email I download it but when I try to open it it says cannot open file a y one no y pls

[Uliwooly]

which file format are the files?

[CameronT]

Hi @Dawn2,

Welcome to the community.

Different file types will require different apps to open them. If you can let us know the type of file you are trying to open we may be able to suggest an appropriate app to open it with.