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I too can't watch either Skygo or BT Sport since I foolishly updated software. Have emailed Sony & they seem not to want to help and will now try Sky but I suspect I'll get the same response.
What bothers me is the fact you cannot it seems go back to the old software which frankly I was happy enough with and the Sko go & BT worked fne on my M2. Or can someone tell me how to revert back to previous version?
I am tempted to just go & buy a new phone & dump Sony out of protest.