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freaky_andy_hh

Hi all

Seems to be impossible to make youtube work.

I always get message "Problem beim Abspielen. Tippen zum WIEDERHOLEN" which means something like problem to play video, tap to retry.

I've already visited many forums to find a solution - no success yet.

I run Lollipop 5.1.1 on my tablet and I' tried this:

-Uninstalled/reinstalled youtube app

-Uninstalled updates

-Deleted data/cache

-Restarted device

-Checked google account

-Checked youtube availability

-Checked Wifi quality

On our iPad mini 2 and our Galaxy tab 4 youtube runs on the same google accountband works perfectly.

Seems that this is a very common issue (saw many posts on wed) but obviously without solution

Thanks for help/ideas

Andreas

_alexdon_

Do you have any APN connection set up on the tablet?

alexdon

Uliwooly

What if you boot on safe mode ?

freaky_andy_hh

Don't know really what APN is.

I just have WiFi, model sgp611

_alexdon_

Check out the suggestion from uli.

alexdon

freaky_andy_hh

Ok

How do I boot on safe mode?

Uliwooly

Click here => safe mode

freaky_andy_hh

Can you tell me how to do it?

That's very general and old android version.

Don't how to get in safe mode on my Z3 tablet.

And as soon as I am in what shall I do? Just test youtube?

_alexdon_

Press the power button,tap longer on turn off, restart in safe mode message pops up, hit ok.

alexdon

Uliwooly

Also check this out

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