camera error

[Jaaby4]

hi i have a xperia z2 and my problem is that it does not work the rear camera is in black and I get that the camera is not available, but I put the front camera and works without any problem.

please your help this new cell:smileycry:

[Jake-SonyXperia]

Hi Jaaby4,

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

In this case, you would be best to contact Sony Mobile Customer care, as this sounds like it could be hardware. Please use the link below.

http://support.sonymobile.com/global-en/contactUs/

[_alexdon_]

I have seen this before caused by a 3rd party camera app or by google now.Try to disable google now and see how it is.