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Camera Color Problem

Sylanvys
Visitor

Camera Color Problem

The color I get from the both front and back camera is very plain, I mean somehow the camera seems as if It reduce the Saturation (this happen when everytime with every apps). Is this because I demand so much out of it, or it is really a software or hardware problem. If anyone know the answer, please help. Thank you in advance

9 REPLIES 9
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Uliwooly
Expert

@Sylanvys

which camera settings are you using? could you post some examples?

does the phone has a protective case, film, glass? 

Sylanvys
Visitor

image.jpegimage.jpeg

Sylanvys
Visitor

New Ipad 2013 5MP vs C5 ultra 13 MP camera (Superior Auto Mode). As you can see, the ipad color seem more truth to life, C5 camera color is somewhat in lighten tone, white balance is out of place. I tried Manual mode to but it wont improve much, any suggestion

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Uliwooly
Expert

That looks like a dirty lens, clean it and report back, also, does your phone has a protective case or film?
Sylanvys
Visitor

I only use screen protector, nothing cover the lens. The problem still there. Have you experience this before, I bought my phone roughly a week ago, been thinking about return it :((

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Uliwooly
Expert

@Sylanvys

You should contact your >>> Local support to get your device inspected 

haidyhaiyee
Visitor

I have always been experiencing this problem. Please solve this in the next update or else there is no point for us buying this phone. We are so disappointed.
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Uliwooly
Expert

@haidyhaiyee

This is a user based foru, you will have to ocntact Sony directly with your feedback >>> Local support

YoGem
Leader

I tried to replicate the issue but I cannot, my photos are all lifelike speaking about colors. 

Could you take a shot of a garden or flowers, but outside, day time. 

Depending the kind of results I may give you some insight, in the meantime here is a photo that I just shot and that I am sure has perfect color reproduction. DSC_0032.JPG