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can't remove memory card

horizonbrave
Visitor

can't remove memory card

Hi,

I just inserted an SDXC samsung Pro+ 64GB memory card in my M4. I pushed all the way to the end.

Please how can I remove it now?! I don't see any button, and if I press again on the card it doesn't click out.

Hope nothing went wrong..

There's none part of the card that sticks out so that I could use some tweezers.

What a funny design..

8 REPLIES 8
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Uliwooly
Expert

@horizonbrave

I think you probably inserted the SD card backwards 

http://support.sonymobile.com/global-en/xperiam4aqua/userguide/Assembly/

horizonbrave
Visitor

no. I just checked the 64GB show up on the storage app.
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Uliwooly
Expert

@horizonbrave

This is rather odd, you might want to stop by your Local support to prevent damaging the phone.

horizonbrave
Visitor

are you kidding me? I live in a remote area
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Uliwooly
Expert

@horizonbrave

As you can see on the link the SD card should spring out, but perhaps you inserted the SD card wrong or too far and it got stuck, etc. 

This is a user based forum, just trying to help you out, here are the forum guidelines

http://talk.sonymobile.com/t5/Welcome/Discussion-guidelines/m-p/349678#U349678

Respect is the Key
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horizonbrave
Visitor

so nobody else had this problem for this phone?

I can't believe I have to sent away to support center my phone for removing a supported memory card which was installed the right way!

Tags (1)
horizonbrave
Visitor

well, I managed to quickly push the card in to make it """"pop out"""".

Which means now I have to 1 mm of card popping out for working it out.

Twezzers will do and will also scratch the card and possibly damaged it.

I wonder what sometimes big engineers for big companies smoke when they design basic function for everyday devices.

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Uliwooly
Expert

Again, you should NOT do it, contact your local Xperia care, perhaps you pushed it to far