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Battery Status not getting updated correctly

srinivasakv
Visitor

Battery Status not getting updated correctly

I brought tipo dual couple of week back. I am getting very good battery backup of around 1-2 days, with moderate to heavy usage.

But, right from day one, i have observed one strange problem. Battery status does not get updated (either decreasing or increasing) most of the time. If i remove the battery and put it back, i get to see the correct battery status. Even while charging the battery, the status jumps from say 65 to 100% within minutes and the status LED shows green. But, if i disconnect the charger, the status comes back to 65% again.

So,both during normal opeartion and while charging, the battery status does not get updated. I tried downloading many 'battery' apps from play store, but all those apps shows the same battery status.

Please let me know if anyone else also facing the same issue?

10 REPLIES 10
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Uliwooly
Expert

uninstall any taskillers, antivirus, battery apps

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

srinivasakv
Visitor

hi, i have been experiencing this issue right from day one...i didn't had any 'task killer', 'battery apps' at that time.

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Uliwooly
Expert

that's odd, are you using another home launcher? antivirus?

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

srinivasakv
Visitor

no, i am not using any other 'home launcher' and i haven't installed any 'aniti virus' app as well!

funny thing is, battery seems to be working fine...because, as soon as i remove the battery and re-insert, it shows the correct status...it seems like some 'software' bug for me...if by any chance, i am able to simulate 'battery re-insert' situation without physically doing it, i can still live with that 'temporary solution'...any suggestions are welcome.

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Uliwooly
Expert

repair your phone with SUS

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

srinivasakv
Visitor

i am re-installing the s/w again as per your suggestion...will let you know the status of the original issue once the update is done.

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Uliwooly
Expert

it should fix this bug

srinivasakv
Visitor

unfortunately, even 're-installing the s/w' did not resolve my issue Slightly_frowning_Face

any other user facing this kind of a problem?

srinivasakv
Visitor

Screenshot_2012-11-24-11-56-31.png

this is the problem that i am trying to explain it through this image...as you can see above, battery is fully charged but still shows only 37%...if i remove the battery and put ti back, then it shows 98%,which is correct.

any inputs from any of the members?