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battery draining superfast

tesly
Visitor

battery draining superfast

Hi.. I have some problem with my battery. I am getting only 2-3 min battery backup.. Sometimes it ll show 60 % battery.suddenly it will show 0 % and shuts down. When i tried to ask for a battery replacement, sony service centre guy told me that it might be the problem with the motherboard. I dont have any other issue with the phone. I am a bit confused as he is saying the truth or not. Coz the motherboard costs around 9000 rupees.. Kindly guide me with this issue...
2 REPLIES 2
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Uliwooly
Expert

@tesly

I'm sorry to hear that, no one can really tell you w/o inspecting your phone what the actual issue is, it could be a faulty battery or it could be the motherboard or something else, you could try a different battery to narrow down the issue but you might have to submit it to your Local support

Jake-SonyXperia
Champion

Hi tesly,

Welcome to the community

The issues you have is not necessarily hardware, this issue can be caused by software also.

Have you attempted a software repair? At least this way you can rule it out.