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bad reception

maupee
Visitor

bad reception

Had a new which had bad reception where I work. Got new z2 and I have no reception at all and I am missing calls and messages. Missed calls don't even register on phone.Vodafone don't have an answer. Anyone any ideas.thanks
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10 REPLIES 10
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_alexdon_
Expert

Can you tell what network mode are you using? 

alexdon
maupee
Visitor

Was told to use 2g by Vodafone,as the 2g is for calls and 3g is for data.
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_alexdon_
Expert

2G can be used for data too,but it is slow. So you are using 2G and stil have coverage problems?

alexdon
maupee
Visitor

Just keeps showing a red x where reception bars should be.had a neo before this and it had slightly better reception.I thought the newer z2 would be better but it's worse.
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_alexdon_
Expert

Have you ever thought the SIM could be faulty?

alexdon
maupee
Visitor

Got anew sim with the phone.I could go back to shop and ask.
Thommo
Genius

This sounds more like the area you are in has bad reception or other factors are causing interference and blocking signals

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_alexdon_
Expert

Yeah,agree with Thommo. Maybe even the building where you work could cause screening effect.

alexdon
maupee
Visitor

Borrowed my partners HTC mobile and her phone has reception where the z2 has none.next phone might not be a sony.