Applications have vanished!

[CWright87]

Hello, 

I dropped my phone onto the table today and the phone reset itself. Once loaded the touchscreen was inactive so had to reset  the handset using Volume Up + Power combination.

Once the handset had reloaded and the touchscreen worked I discovered that the majority of the Apps icons on my Home Screen were missing.

I opened Applications Home (Menu) and they are missing from that also - regardless of the view that I have this on.

If I go into settings > Apps then they are all still listed but can not find a way to get the shortcut back. To load apps I have to search in Play store for it and click Open from there.

Is there anyway to rectify this or is it going to be a case of uninstalling and reinstalling each app that is affected?

Thanks!

[_alexdon_]

Were those apps installed on SD?

[CWright87]

I think the majority were on the SD Card, but there are some from the SD Card still visible. 

[_alexdon_]

Strange,I know google does not support this thing with moving apps to SD,it might be a consequence to that.

[CWright87]

I've had them on the SD for several months with no issue. 

Seemed a tiny drop to the table has killed my poor phone's patience with me! haha. 

Oh well, It gives me a good reason to have a purge on apps i don't really need anymore i suppose!

Thanks for your help

[_alexdon_]

You are welcome,sorry to hear about that. You could also try to contact sony:

http://www.sonymobile.com/global-en/support/contact-us/