Application optimise loop

[takedownkd]

Hi guys

basically I was on my phone using it for the usual facebook etc and it froze and the screen went blank.

I held down volume up and power which reset the phone

On startup the phone went through the usual screens then it started "android is starting optimizing application 1 of 210"

it does that gets to the end and starts up again goes back to that screen and optimizes the 210 appplications

it does this over and over and over never getting the phone back to the usual working state

Ive tried hard reset again and pushing the little button

I cant get into safe mode i cant do anything

What is there to do to fix it?!

[Qatrium]

the device seems unfunctional this way, so I guess the only solution is to repair your phone software via PC Companion. This can be done while phone is powered off, just make sure it's charged. And sadly you'll lose any data/apps on your internal memory.

Open PC companion -> Support zone -> Phone/tablet software update -> Repair my phone/tablet (blue link style). Follow the steps given, do not connect your phone until prompted to press volume down while plugging USB cable.

http://www.sonymobile.com/gb/tools/pc-companion/

[takedownkd]

Thanks i will try that now

is there any way I can back up my phone with the same software while the phone is off?

I have way too much stuff to lose on there

[Qatrium]

Sadly not, back up needs the phone up and running