Share your experience!
Good morning, I can not update my z1, the error persists
What happens when you try to update your phone?
The update is downloaded but when you install restarts and get a message could not be installed
Are you updating via your computer or via the phone?
THROUGH my cell , connected to wifi.
Alright. In that case you could try using a computer instead. PC Companion is found here: PC Companion..
I downloaded on my pc and as I install the phone?
Connect the phone and follow the guides and instructions for updating the phone software under Support Zone.
would have to communicate with technical support of my city ?
If you want to, you can give your Local support a call, but you should be able to solve this by yourself.
