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Album app problem

meher29
Visitor

Album app problem

My album app has suddenly stopped working. Whenever I try to access it, a message saying "Memory Unavailable: Memory unmounted or unavailable. Mount memory to continue.", shows up. I do have a SD and I can view my pictures in other apps like Google+ Photos but my Album app isn't viewing any. Please help.

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11 REPLIES 11
jepri81
Visitor

Thanks
ManuPu
Visitor

I have xperia z and a problem with album app after updating to kitkat,and updating album app recently. In album app there are so many thumbnails generated for both videos and photos equal to the number of photos and videos present.Have tried clearing cache in album,and also deleted thumbnails folder in internal storage, butproblem has not resolved,after 1 or 2 days they reappear...please help me