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Album app problem

meher29
Visitor

Album app problem

My album app has suddenly stopped working. Whenever I try to access it, a message saying "Memory Unavailable: Memory unmounted or unavailable. Mount memory to continue.", shows up. I do have a SD and I can view my pictures in other apps like Google+ Photos but my Album app isn't viewing any. Please help.

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11 REPLIES 11
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_alexdon_
Expert

Were are you saving the pictures taken by camera?

alexdon
meher29
Visitor

Yes. They automatically get saved and stored.

profile.country.RO.title
_alexdon_
Expert

But where,internal or SD?

alexdon
meher29
Visitor

I have about 900 on my internal memory and a few hundred more on my SD card.

profile.country.RO.title
_alexdon_
Expert

Try settings-apps-all-album,force stop and clear data.Restart and check it.

alexdon
meher29
Visitor

I have tried doing that, before and now as we speak, but to no solution. The same message still appears. I usually keep clearing the cache, and did that a few hours back. The app was working fine after clearing the cache for an hour or so and all of a sudden just crashes and displayes the certain text.

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_alexdon_
Expert

If you remove the micro SD,how is it?

alexdon
meher29
Visitor

Displays the same message. I'm sure no data is lost. But it just won't read or recognise it. This is affecting many other apps including my Whatsapp. I'm not able to share/recieve pictures, update my profile picture or view other's profile picture.

profile.country.RO.title
_alexdon_
Expert

Try settings-apps-all-media storage,clear data and force stop.Restart.

alexdon