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Xperia xa1 ultra. Cant send sms

SOLVED
SRSCA
Visitor

Xperia xa1 ultra. Cant send sms

Ca.n receive  mms & mms can send mms

1 ACCEPTED SOLUTION

Accepted Solutions
Jake-SonyXperia
Champion

Hi @SRSCA,

Welcome to the community,

I am sorry to hear about this issue, let's see if I can help here Slightly_smiling_Face

Are you please able to advise what happens when you try to send an SMS, are you getting an error message? Have you tried using an alternative SIM card to see if the problem persists?

Please let me know.

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3 REPLIES 3
Jake-SonyXperia
Champion

Hi @SRSCA,

Welcome to the community,

I am sorry to hear about this issue, let's see if I can help here Slightly_smiling_Face

Are you please able to advise what happens when you try to send an SMS, are you getting an error message? Have you tried using an alternative SIM card to see if the problem persists?

Please let me know.

SRSCA
Visitor

So after 3 hours of putting up with Freedom Mobile Tech support having me type in the APN over & over.. I hung up on them took a different sim put it in right away got the configuration file needed SMS works.. put original sim in and no SMS  what is wrong is original sim card lost the SMS CENTER NUMBER is missing... SIM card needs to be replaced ... Tell that to Freedom Mobile Tech they still say it's the APN ...  Not a lot of brain power floating around Freedom Mobile Tech department... Even the supervisors said the samething.. I'll wait another day call loose it on them get a crap load of credits .... I'll be happy....

Oh BTW what a fantastic phone wow love it ... 

Jake-SonyXperia
Champion

That's both good and unfortunate to hear. I hope they help provide a replacement SIM.