Join now - be part of our community!

Duplicate text when replying to emails

SOLVED
trena
Visitor

Duplicate text when replying to emails

Each time I reply to an email on my phone, it duplicates my text.  Not each letter, but the entire message.  

I am using the email program that came with the phone.

I am having no issues when using the computer.

Any thoughts on what I need to adjust?

1 ACCEPTED SOLUTION

Accepted Solutions
CameronT
Champion

Hi @trena, welcome to the community.

Try resetting the email app and re-configuring it. 
NOTE! If you have a pop3 account set up, you will lose the emails in your inbox unless they are still stored on the server.

Go to Settings > Apps > Email > Force Stop > Storage > Clear Data.

View solution in original post

1 REPLY 1
CameronT
Champion

Hi @trena, welcome to the community.

Try resetting the email app and re-configuring it. 
NOTE! If you have a pop3 account set up, you will lose the emails in your inbox unless they are still stored on the server.

Go to Settings > Apps > Email > Force Stop > Storage > Clear Data.