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Xperia XA - Touch screen issue

Sonyxanewuser
Visitor

Xperia XA - Touch screen issue

I found that the top edge (esp. top right hand corner) of the screen is not really "senseable".  I need to press a little bit harder then other part of the screen in order to get the response.

I tried with both my glass protector off or on (apparently I have to get a new one after I took one off)

Should I just go to the Sony store and ask for maintenance?

114 REPLIES 114
PislickB3
Visitor

I have latest update but it not fixedsketch-1491762891748.png

but i can't drop notification bar

Kike3arena
Visitor

Guys, did you disable STAMINA?

psupriya
Visitor

i was planning to buy this mobile but after reading so many complaints - i have decided not to buy. 

however, i must say, it is available in India at much costly prices. Why they are not dropping Indian prices? 

https://www.onlymobiles.com/mobile/sony-xperia-xa-dual-sim-4g-lte/1647/graphite-black

Shadow223
Visitor

Hi, how long u have xperia xa?

I buy xperia xa month ago and everything works perfectly. 

Kike3arena
Visitor

Guys it worked for me , it is easy to fix, watch this 

https://youtu.be/DZwrG2NZpwY

profile.country.RO.title
AlexandruRai
Contributor

Hy Sony, Rainbow

Today I have received the latest XA upgrade with so much delay. Let's say it is ok with me.

From my experience the upgrade comes with:

1. It seems the screen responsiveness is better while scrolling to settings menu from upper margin, but not as Sony use to have. At least while playing games or opening the screen by pattern lock, there is still an issue of less sensitivity. Please Sony try again with another update and fix it best!

2. Camera seems to work better but it's still noisy while at 3200/6400 iso. Please add a softer mode at very high iso (like in the past as image stabilization). Also it would be great to have a saturated color  setting (not HDR) in manual mode in the future upgrade.

3. Call quality improved and also mic's sensitivity resolved. 

I truly appreciate your efforts to make.believe in XA model and I hope for the Android 7 upgrade to make best as possible the responsivity of the touch screen, and of course, a little more improvements to the camera module. 

Those are my honest opinions. 

Thank you very much for understanding!

Alexander Rainbow

Ravindra02
Visitor

ITS A VERY BIG ISSUE WITH MY PHONE I PURCHASE A NEW PHONE XPERIA XA OF 20K ON 7TH OF MAY 2017 .AND AFTER 17 DAYS ITS NOT WORKING AND WHEN I GO THROUGH THE CUSTOMER CARE THEY TOLD ME THAT THEY WILL REPAIR THE PHONE .THE PHONE IS NOT DAMAGE THEN WHY THEY ARE REPAIRING THE NEW PHONE 
 
THE SCREEN IS NOT WORKING PROPERLY THE TOUCH IS SO HARD 
jboyj
Visitor

I had experience with touch issues and found if I followed Xperia care instructions I have a perfect Sony device, repaired at zero cost to me. I was unimpressed with my device not working but cannot complain about the service I've recieved. My advice is use any energy on a resolution through the app and you'll be pleasantly surprised 

Roop5
Visitor

Hi, 

Even i have touchscreen issue.. After using it for a while it behaves abnormarly at upper right part of the screen.. I have formatted it 2 times.. Even went to sony store and got it reset to original os..but again same issue.. 

Jaimatadi
Visitor

I also facing same problem ...i think company now try to shutter down from indian market ....well done sony