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Multiple Support icons in settings

senthilkumar1
Visitor

Multiple Support icons in settings

Today support app updated. After that there are two support icons shown in settings page. One is under device settings with color teal (it's the new) and another one already appear under system with question mark. Both icons opens the same page. Any error in update. 

19 REPLIES 19
Christofer
Champion

@Roadrunny76 Thank you! I'll forward this information internally. I'll let you know here as soon as I know anything new. I apologise for any inconvenience that this causes.

senthilkumar1
Visitor

After a week any news from internally to solve this issue. 

Christofer
Champion

@SKXA I do unfortunately not have any new information at the moment. I will let you know as soon as I do! Slightly_smiling_Face

Safwat
Visitor

Uninstall the updates 

Problem solved 

senthilkumar1
Visitor

No, after the new os update the problem solved. 

Christofer
Champion

I have received information that a new version of the Support app will be released which will correct this. Apologies for any inconvenience this causes until then and thanks to everyone who provided information.

Roadrunny76
Enthusiast

Just got the update for Support App, and now there is only one in settings. 

Khursheede
Visitor

What's that System UI Tuner below the support? How did you get that? 

Roadrunny76
Enthusiast

You can play with status bar icons and quick settings. Pull down the status bar all the way. Keep pressed (for about 10 seconds) on the settings wheel on top right, and then release. You should get a notification asking if you want to activate UI tuner. 

Khursheede
Visitor

Found it. Thank you.