Multiple Support icons in settings

[senthilkumar1]

Today support app updated. After that there are two support icons shown in settings page. One is under device settings with color teal (it's the new) and another one already appear under system with question mark. Both icons opens the same page. Any error in update. 

[Roadrunny76]

Just updated and you are perfectly correct. It is good that in apps there is still only one  

[Uliwooly]

 @SKXA

Could you post some screenshots? thanks

[senthilkumar1]

[Roadrunny76]

[Christofer]

Hi @SKXA and @Roadrunny76, I'm sorry to hear about this.

Can you access the Support app by tapping both of the icons in Settings or will only one of them work? Do you have two Support apps in Settings > Apps > [menu} > Show system, or is only one listed here?

[Roadrunny76]

Both of them are accessible leading to Xperia Care. In settings there is only one

[senthilkumar1]

Both icons are accessible. The new icon is under the location icon in settings page. 

[Christofer]

@SKXA @Roadrunny76 Thanks for the info! Could you also let me know the version of Support app that is installed? You can see this by tapping the Support app in Settings > Apps.

[Roadrunny76]

3.4.10