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Help, please!!

Junienina
Visitor

Help, please!!

Hello everyone,

I need your help, I don't know what was happened on my phone last 30 min. ago. I can't turn on my phone. I've tried to do many thing but it doesnt' work.

So if anyone gpt any idea, please help me :'(

Thank you

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3 REPLIES 3
nathanhorner
Visitor

Is battery light showing when charging? 

Others may confirm, but does power button plus volume down still do a soft reset?

Failing all this, installing xperia companion and software recovery might be best.

nathanhorner
Visitor

PS bummer, sorry to here it.

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Uliwooly
Expert

@Junienina

Connect the phone to a wall charger > press and hold power & volume up for 10-20 seconds > let it charge for 2-3 hours > try to turn it on