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Spiderxoo
Visitor

Hello!

My Sister has a Xperia xa1 and we have a problem with her mobile i do not know How but she activated the "Secutirity Mode", she can not open apps ,she can not call,the button of + and - to audio doesn't work too,I ve tried to restart, I've tried to reset ,but Nothing work,please help us. Thank you very much for your attention. 

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Uliwooly
Expert

@Spiderxoo

does it say "Safe mode" at all? did you locked the phone with MyXperia or Android Device Manager (through a computer)?