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Disappearing apps

SOLVED
Melbuckton
Visitor

Disappearing apps

When I bought the phone I installed met Office app and news on Android app.

They have now disappeared off the phone and when I try to download them again it says downloading and installing but then won't allow me to open them. And they don't appear on the phone.

Anybody experienced this please.

1 ACCEPTED SOLUTION

Accepted Solutions
Melbuckton
Visitor

Ok so solution is go to settings apps find app that is not on launcher uninstall it and then reinstall it from Google Play this works ok.

View solution in original post

3 REPLIES 3
Jake-SonyXperia
Champion

Hi @Melbuckton,

Sorry to hear about this issue Slightly_frowning_Face

Can you please advise if the applications are still showing within the Apps section of the phone?

Apps > Settings > Apps > Look for the missing apps.

Please let me know.

Melbuckton
Visitor

Ok so solution is go to settings apps find app that is not on launcher uninstall it and then reinstall it from Google Play this works ok.

Jake-SonyXperia
Champion

Glad to hear you fixed it. 

Let us know if you have any further questions Slightly_smiling_Face