Bluetooth and Wifi Issues

[Silvercloak]

In the last few weeks I've been experiencing frequent issues with my bluetooth and wifi.  My phone forgets my bluetooth headset and I have to resync to get it to work.  As well with my wifi it will have authentication issues with my router.  I often have to restart my phone to fix both the bluetooth and the wifi issues.

This is getting extremely frustrating.  I only bought this phone at the end of August and it's already having issues.

Silvercloak

[Clowntalkstrash]

Hello my blue tooth stop working if any one else is experiencing this problem hit me up 

[CameronT]

Hi @Clowntalkstrash, welcome to the community. I am sorry to hear about this.

Make sure you restart your phone first of all, as this resolves most problems. If you are still having difficulty, can you please test your phone in safe mode.

[Jimfarm]

I'm having the exact same problem with my phone (xa1). I've owned it for less than a month.

I found by turning airplane mode on and off that usually will allow the WiFi to connect again rather than restating. It's still incredibly frustrating nonetheless.

I haven't been able to find a solution to the problem yet. From what I have read this isn't uncommon but no one seems to have a fix that I've found 

[Silvercloak]

Thank you! that tip helped.  Still total crap that it doesn't just WORK.  I had Audible failing to download an 800mb audiobook this morning over my wifi.  I had to mess it up and eat some of my data plan just to download some of it.

Doubt it's a hardware issue - I really hope they come out with an update.

[Moodyk13]

I haven't noticed any Bluetooth issues (only use it in my car) but I've had same problem with wifi last two days.  I've had my phone almost two weeks....

[bvmens]

...Here the same with my XA1 Ultra,

WIFI an bleutooth issue's, is there still no solution??   GRRRR:smileyrolleyes::smileycry:

[Erika_Gomez]

Hi! I got my XA1 ultra a couple months ago, and also am facing issues with Bluetooth and WiFi. I have to restart the phone every time I want to connect it with a different wifi provider. It's not syncing my smart watch neither.

Very frustrating SONY! Never had these issues with my 3 year old Z1

Please help! 

[Silvercloak]

I wiped and reset my phone last night... then at midnight I got a notification there's an update for my phone.  So let's hope the software update and total phone wipe has killed the problem.  If it remains stable all week - I'll report on it in this forum.

Silvercloak

[Moodyk13]

You're getting the update again because when you factory reset, it removes all the updates as well