The fingerprint reader on my device is no longer available

[Jnclavijo]

Buenos días, 

El lector de huella en mi dispositivo ya no está disponible con las últimas actualizaciones. 

Agradezco una respuesta. 

Good Morning,

The fingerprint reader on my device is no longer available with the latest updates.

I appreciate an answer.

GT

[Strampke]

As this is an English based forum it would be nice if you would be so kind to translate your question in English before posting.

[Marquez0915]

What can I do since my fingerprint does not work? And I do not even see the fingerprint manager. Any answer I thank to direct it to personal info hidden. Thank you.

[Strampke]

Hi @Marquez0915

goto settings -> apps & notifications -> app info -> tap 3 dots upper right corner and tap 'show system' -> Fingerprints ASM -> Storage -> Clear cache & clear data

Another thing to notice is that cleaning the sensor brightens things up sometimes.

After this setup your fingerprints again.

Hope this is a solution for you.

PS

Does it happen in safe mode too

Delete recently installed apps

Take out the SD card (if present)