Screen works alone X compact

[Clemsos]

Bonjour

J'ai un xperia x compact . Les 3 touches en bas de l'écran (accueil, retour ) fonctionnent toutes seules. Le logiciel est à jour. Que faire ? Merci 

Hello

I have a compact xperia x. The 3 keys at the bottom of the screen (home, back) work by themselves. The software is up to date. What to do ? Thank you

gt

[Uliwooly]

@Clemsos

Does your phone has a protective case, film and/or glass? if it does then remove it > clean the screen and then test it 

Settings > About phone > Diagnostics > Test

Oreo

Settings > Support > Tests

[Jonas]

Hi @Clemsos, sorry to hear about this.

Is this something that you have started to experience very recently, for example after updating your device or installing a new application?

Removing a screen protector and testing the touch screen as @uliwooly mentioned is a very good place to start. You can also restart your device in safe mode, just to make sure that no downloaded applications are the cause of this as they will be temporarily disabled in this mode.

Keep us posted!