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KD-50X80L has bright area in centre of screen

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seanclarke
Explorer

KD-50X80L has bright area in centre of screen

I have a new Sony Bravia KD-50X80LU.

The centre of the screen has a much brighter halo (oval area) which is unwatchable.

I've tried various settings to change this, but it just does not change.

Changed brightness, contrast, picture mode, ambient light sensor.....

The TV is effectively unusable with the picture quality like this.

 

Any ideas from other Bravia users would be gratefully received.

 

IMG_6431.JPEGIMG_6432.JPEGIMG_6433.JPEG

1 ACCEPTED SOLUTION

Accepted Solutions
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daveyh64
Enthusiast

Only three days old, was it bought new. Was  it like that from day one.

Take it back, under your consumer rights you are entitled to a replacement or a full refund.

Don't take any flannel.

 

 

 

 

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3 REPLIES 3
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daveyh64
Enthusiast

No amount of fiddling about with the settings will improve your screen.

It has a serious fault.

Is the  Tv still under warranty, if so contact whoever your warranty is with and get them to replace it.

If it is not under warranty a repair would probably be to expensive a new TV would be a better option.

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seanclarke
Explorer

Sadly I feared this - it's only three days old....

I shall be returning it.

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daveyh64
Enthusiast

Only three days old, was it bought new. Was  it like that from day one.

Take it back, under your consumer rights you are entitled to a replacement or a full refund.

Don't take any flannel.