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Headphone confusion

Trekker23
Visitor

Headphone confusion

I know there's headphones issues but I've not seen this one yet. 

My headphones work ok other devices but not my x compact however 

Other headphones work on this x compact.

Same in safe mode 

Help! Can't figure this one out

14 REPLIES 14
Trekker23
Visitor

Still doesn't work... 

Trekker23
Visitor

Another update completed and the headphones still don't work 

These skullcandy headphones work with all other devices and other headphones work with this phone. I tested using friends.

But these refuse and I'm not willing to spend money when. Its a phone issue

Any more ideas? 

Jetzu
Contributor

Have you tried SmartConnect and Smartkey apps? I don’t know if it will help, just an idea...

PFWindibank
Visitor

This was a common issue even before the Oreo update. I had my handset replaced four times before my headphones worked correctly. There are apps that force the sound through your headphone jack without replying on the phone to detect the headphones. This is an alternative but it is not a great solution. Poor quality hardware. There are a number of similar threads on this forum going back some time.

Shark-93
Visitor

So I am assuming that this was a common problem with Nougat as well? For instance from time to time my X Compact's audio jack stops detecting the 3,5 mm jacks I put into it: suddenly it doesn't pick up regular earphones nor AUX cables when I plug them into it, until I reboot the device.