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My Sony WH-1000XM4 don’t charge

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Deovalo
New

My Sony WH-1000XM4 don’t charge

I’ve had these headphones for about 8 months now and only used them for 5 months because the swivel on the right side somehow broke and now that I’ve replaced it, the headphones do not charge even whilst the red light that indicates charge is glowing. I’m not sure if it’s the battery or that I’ve damaged something because, before I tampered with any of the hardware, it occasionally would do this but it would charge after a second attempt. 

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SatoruGojo
Community Team

@Deovalo, try to follow this link here and the related topics in the same page as well