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x10 Vibrates but never turns on

SOLVED
Not applicable

x10 Vibrates but never turns on

After a failed flash upgrade, I cannot turn my phone on... It just vibrates and then always on blank/black screen...

Hoping for your help

1 ACCEPTED SOLUTION

Accepted Solutions
Nabeel
Master

Seems hardware............

because you are not able to reinstall phone's software//////

Again use all the three pcc/sus/ flashtooll ( flashtool= warranty may get void) and see if you are ab;e to .............

Rest service center people know the best

http://www.sonymobile.com/gb/support/contact-us/

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10 REPLIES 10
Nabeel
Master

Backup everything as it will erase all data on phone (sms, contacts,apps)

Update/Repair your phone via PCC OR SUS

PCC (PC COMPANION) – Repair your software with this .First do the setup without connecting your mobile to pc.(only connect when you are asked to).

Do it as follow >> PCC > SUPPORT ZONE> SOFTWARE UPDATE> REPAIR SOFTWARE (written with blue)  

PC Companion http://www.sonymobile.com/global-en/tools/pc-companion/

SUS ( Sony Update Service)  ... download and install it on pc and follow the on-screen instructions http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

                  or

http://www.sonymobile.com/global-en/tools/update-service/

Both the links are same

Not applicable

Already installed but the PC Companion/SUS shows that my firmware was the latest..I want to still "install anyway but there are no other buttons but the "exit" one.

Nabeel
Master

Your case seems to be this then http://talk.sonymobile.com/thread/36287

Not applicable

no.. I can't flash my phone since it won't turn on...

Nabeel
Master

you don't need your mobile to be on.... you can flash only when its off Slightly_smiling_Face

Did you ever use flashtool before ??

Not applicable

yup... my problem is that it can't load/flash even loader...and stops give an error sin header failed

Nabeel
Master

Unfortunately you will have to take it to service center

Not applicable

ok

Not applicable

is this a hardware or software issue... can you give me a hint what possile solution will they(service center) do?