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After a failed flash upgrade, I cannot turn my phone on... It just vibrates and then always on blank/black screen...
Hoping for your help
Solved! Go to Solution.
Seems hardware............
because you are not able to reinstall phone's software//////
Again use all the three pcc/sus/ flashtooll ( flashtool= warranty may get void) and see if you are ab;e to .............
Rest service center people know the best
Backup everything as it will erase all data on phone (sms, contacts,apps)
Update/Repair your phone via PCC OR SUS
PCC (PC COMPANION) – Repair your software with this .First do the setup without connecting your mobile to pc.(only connect when you are asked to).
Do it as follow >> PCC > SUPPORT ZONE> SOFTWARE UPDATE> REPAIR SOFTWARE (written with blue)
PC Companion http://www.sonymobile.com/global-en/tools/pc-companion/
SUS ( Sony Update Service) ... download and install it on pc and follow the on-screen instructions http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe
or
http://www.sonymobile.com/global-en/tools/update-service/
Both the links are same
Already installed but the PC Companion/SUS shows that my firmware was the latest..I want to still "install anyway but there are no other buttons but the "exit" one.
no.. I can't flash my phone since it won't turn on...
you don't need your mobile to be on.... you can flash only when its off
Did you ever use flashtool before ??
yup... my problem is that it can't load/flash even loader...and stops give an error sin header failed
Unfortunately you will have to take it to service center
ok
is this a hardware or software issue... can you give me a hint what possile solution will they(service center) do?